Orders
Route, dates, transport parties, commercial terms, vehicle details and documents stay in one operational record.
COUPV / FREIGHT FORWARDING SOFTWARE
Freight forwarding software built around the transport operation.
COUPV is freight forwarding software and a TMS for freight forwarders. Orders, dispatch, carriers, documents, finance, automation and route data stay connected in one operational context from order intake to settlement.
FORWARDINGDISPATCHCARRIERSDOCUMENTSFINANCEAUTOMATION
01 / DAILY FORWARDING WORK
A forwarding team should not rebuild one transport from five different tools.
The expensive part of forwarding is often not creating the order. It is recovering context: who owns the shipment, what was agreed with the carrier, where the documents are, what changed and what needs action next. COUPV keeps that context attached to one transport record.
DISPATCH
A shared operating view helps the team identify current priorities and transports that actually need attention.
Carriers
Carrier details and agreed terms remain connected to the relevant transport instead of living only in inbox threads.
Documents
POD, CMR and other files can return to the correct transport through a structured document flow and COUPV Relay.
Finance
Sales and cost context stay with the order, reducing the need to reconstruct the commercial picture after delivery.
Automation
AUTOMATION ENGINE can support recurring reminders and deadlines without separating them from the transport workflow.
02 / WHERE COUPV HELPS
One operation. Less re-keying and less searching.
Freight forwarding operations
COUPV structures daily work around the transport itself rather than another set of spreadsheets, inbox folders and disconnected tools.
- one transport context
- DISPATCH priorities
- counterparty records
- operational history attached to the order
Carrier collaboration
COUPV Relay gives carriers a controlled point of contact with the transport without exposing the forwarder's internal operations panel.
- controlled transport access
- document upload to the correct order
- less manual file forwarding
- clearer document flow
03 / OPERATING MODULES
The system should support the workflow instead of adding another admin layer.
COUPV connects operational modules around the same transport. DISPATCH, carrier documents, automation, route data and optional AI therefore work with the same context rather than as separate applications.
COUPV / OPERATIONS- DISPATCH — operations and priorities
- COUPV Relay — carrier access and documents
- AUTOMATION ENGINE — deadlines and recurring steps
- ROUTE INTELLIGENCE — HGV route data
- CORE — optional AI and review layer
04 / WHO IT FITS
For forwarding teams that want to scale the process, not the manual workload.
COUPV can support a freight forwarding business with no owned fleet or a hybrid company combining forwarding with its own transport. The implementation scope is matched to the real operating model.
- 01
The team manages many transports in parallel and needs one current operating view.
- 02
Carrier documents and commercial decisions should not be scattered across inboxes and chat threads.
- 03
The company wants to reduce repetitive reminders, re-keying and manual deadline tracking.
- 04
Operations, documents, finance and route context should stay connected in one system.
05 / FAQ
Common questions about freight forwarding software.
Is COUPV freight forwarding software?
Yes. COUPV is a web-based TMS and freight forwarding operations platform connecting orders, carriers, documents, finance, automation and route context.
Can COUPV be used by a freight forwarder without its own fleet?
Yes. One COUPV implementation profile is designed for forwarding companies that organise transport entirely with external carriers.
Does a carrier need access to the full TMS?
No. COUPV Relay can provide a limited carrier-facing flow for transport information and documents without opening the internal operations panel.
Is AI required?
No. COUPV can be implemented without AI or with the optional CORE layer supporting analysis of data, documents and operating context.
Can COUPV reduce reliance on spreadsheets?
The implementation is designed to move the transport's operational context into one system so teams rely less on scattered spreadsheets, email threads and manual checklists.
COUPV / FREIGHT FORWARDING
Show us your forwarding workflow. We will map the right COUPV scope.
We start with the actual process: order intake, carrier assignment, transport execution, document collection and settlement. The product scope follows the workflow rather than the other way around.